REFUND/CANCELLATION POLICY

Last updated January 30,7,2022 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy. 
RETURNS 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 
RETURN PROCESS 
To return an item, please email customer service at heavenautos@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: 
Heaven Autos 
Attn: Returns 
RMA # 
Forest Farm Gate, stone hill Road, Unit 2-4. Chertsey 
London, England KT16 0EW 
United Kingdom 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 
EXCEPTIONS 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS 
If you have any questions concerning our return policy, please contact us at: 07723781636 
heavenautos@gmail.com 
This return policy was created using Heaven Autos's Return and Refund Policy